FAQ – Frequently Asked Questions
Prescription E liquid Use and Storage
Where am I supposed to store my e-liquid bottles?
If I want to bring my prescription e-liquid with me - how am I best to travel?
How am I supposed to handle the e-liquid?
What do I do if prescription e-liquid gets in contact with skin?
Are there any age requirements to using prescription liquid?
Will I receive a copy of my prescription?
What is steeping?
What is the difference between offshore e-liquid and Nicopharm products?
There are no guarantees to the quality you may receive purchasing prescription liquid from offshore providers. There is a serious lack of regulation surrounding the production overseas. More on e-cigarette safety and standards
Are you able to accept returns on prescription liquid?
Taste is a very subjective sense and differs per each person, therefore what we advise is for you to invest in a variety of flavours contained in smaller bottles. Once you have identified the type of flavor you like – you can then order bigger bottles to keep you supplied over a longer timeframe.
How long does e-liquid last?
Frequent vaping will have you going through your eliquid supply pretty quickly. Typically a 10ml bottle should last a week. High purity prescription liquid has an expected shelf life of approximately 12 months – so long as it is stored correctly.
Do I inhale the same way I do with a cigarette?
There is a technique that is used, that is not exactly the same as one would use when they draw in from a cigarette. How to vape correctly is an important part of its use and can determine whether or not you have success quitting cigarettes. Don’t give up and go back to cigarettes cause you didn’t take the time to learn it properly. Things take work in life and its about time you did this for yourself instead of doing your entire body injustice with each puff of a cigarette. 7000 chemicals are emitted from cigarette smoking. Proven without a shadow of a doubt to cause illness, disease and death. On the other hand – learn the technique. Get it right. Adjust it where necessary. Buy another device if necessary. Give it your best shot. You will be surprised when it works. When you feel good. When you feel healthy and in control of your life again.
Have they tested the 2nd hand smoke from vapour and is it safe?
Am I allowed to vape on a plane?
Am I allowed to vape in public?
Which gives off more vapour PG or VG?
VG is known to generate more vapour and tends to linger more as a vapour cloud
How to pick a vapouriser?
What vapourisers are more efficient in the delivery of nicotine?
Once I start vaping will my body go through side effects from smoking cessation?
When I vape with my new atomizer it has a weird burnt taste. Why?
1. Did you prime the atomizer before using it?
Most likely this is because of your atomizer. There are a few reasons you are receiving a burnt taste.
2. Atomizer has been vaped dry
In order to fix this, all you need to do is add more nicotine e liquid to the atomiser. After adding more e liquid, you may also need to prime it for use. If adding more e liquid does not change the flavour effectively, you may have to clean your atomizer.
3. Your atomizer may be clogged or dirty
You must clean the atomizer by following these directions:
4. You may have vaped with your atomizer at too high a setting.
Make sure you are using the recommended settings for your atomizer. You may be able to fix the taste by adding more e liquid. If this does not fix the issue, clean your atomizer.
5. How long/often you have used the atomizer may also be a reason for the burnt taste.
If you have been vaping consistently at higher settings, you may have to change the atomizer. Atomizers typically last from 2-4 weeks. They have a shorter lifespan when used regularly at high temperatures.
How to fix a gurgly atomizer that leaks?
When atomizers leak out of the bottom or gurgle, its due to flooding. Flooding is when you have added too much e liquid to the atomizer.
How to fix a gurgly atomizer that leaks.
Remove the atomizer so that it is not connected to the battery. Next step is to blow out the atomizer. Once the atomizer is removed take the end with the thread and wrap it in a paper towel. Blow into the top of the atomizer. This will remove the excess e liquid. Wipe the threads dry. Last step is to clean the battery threaded connection. Do this before putting the atomizer back into place with the battery. Add 2-3 drops maximum once the atomizer is back in place and continue vaping.
Continued flooding or leaking may mean the atomiser needs to be cleaned. When an atomiser is clogged it cannot hold the e liquid as it should.
How do I clean the battery connection?
E liquid keeps leaking out of your device. You may have flooded your device with too much liquid. If this is potentially the case you should detatch the atomizer from the battery and make attempts to blow out the excess liquid. You may also need to clean the battery connection.
How to fix a gurgly atomizer that leaks.
Dependent on your device you may be having issues with the components of your device. Some advanced vapourisers have tiny rubber rings that work as a sealant when the components are all put together. If the ring has come out of place, leakage can occur.
How long do atomisers last?
An atomizer will last a month or more, depending if you maintain your components appropriately and follow manufacturer guidelines. Each device will be different so it is important to review all instruction booklets before you start vaping.
Cleaning: Be sure to clean your atomiser once a week as this will extend the life of the atomiser.
Use: Frequent use of the atomizer will put more stress on the heating coil, reducing its lifespan.
E-Liquids: The sweeter e liquids and those that are darker will typically clog the atomizer faster. Assure that you are cleaning your atomizers at least once a week for longer use of your atomiser.
How can you damage your e-liquid?
Very cold temperatures thicken up the e liquid so that when applied to your device, they won’t wick up as efficiently. It is advised that you keep your nicotine e liquid out of direct sunlight. After you have used the liquid place it in a cool, dark place with the top placed back onto the bottle.
How to clean a flooded battery connection area?
Before cleaning the battery connection area, assure that the battery has been turned off or remove the battery. (Check your device instruction manual which will apply for you). It is important to remember not to flood your automatic batteries. Be very careful not to flood your automatic batteries. If you have flooded your battery you will need to clean it using the following directions.
- Assure that your battery is dried off before you put it back in place or turn it on. Moisture will damage the battery.
- Do not use water that is too hot to clean your heating elements as this can damage the heating element.
- Always remove/disconnect the heating element from the battery prior to cleaning.